These Terms of Use govern your access to and use of the Laguna Linens online store located at [insert website URL]("Laguna Linens Store"), where you may purchase products ("Laguna Linens Products"). These Terms of Use do not apply to products or services that we offer under different terms or through other platforms such as Amazon or eBay, where separate terms and conditions apply.
 

1. Information That You Provide to Us

When you visit the Laguna Linens Online Store, you may provide us with personal information. Our Privacy Policy outlines how we handle and protect your information. We may need to send you email or text messages for purposes such as verifying your identity or providing important order details. By providing your contact details, you authorize us to send those messages. Standard text or data charges may apply. You can opt-out of text message notifications by replying "STOP" to any such message, though doing so may disable essential security features.
 

2. Laguna Linens IP

Laguna Linens and its licensors exclusively own all intellectual property related to the Laguna Linens Store, including patents, copyrights, trademarks, logos, and other related rights. You may not use any of this content without permission, except as permitted under these Terms of Use. If you submit any feedback or ideas to us, you agree that we can use them without obligation to compensate you.

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3. Access to Laguna Linens Online Store

We grant you a limited, non-exclusive, revocable license to access the Laguna Linens Store for personal, non-commercial use. This license does not include the right to use any content for commercial purposes. Unauthorized use of any content will result in termination of your access.
 

4. Products, Content, and Specifications

The products and services available on the Laguna Linens Store are subject to change. Product descriptions, pricing, and availability may be updated without notice. All measurements, weights, and descriptions are approximate and intended for general reference only. Packaging and product appearance may vary. By placing an order, you confirm that the products you are purchasing are suitable to be used in the manner described.
 

5. Subscriptions

a:Subscription Terms: We may offer subscription services via the Laguna Linens Store. Specific terms will be provided to you at the time of purchase, and by purchasing a subscription, you agree to those terms. This offer applies to Industry Affiliates only.
 

b:Free Trials and Promotions: If a subscription includes a free promotional period, you may cancel it before the trial or promotion ends. We will notify you of the end date, and if you do not cancel, we will charge you at the conclusion of the trial or promotional period.

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c. Cancellation: If you wish to cancel your subscription, the process and your rights to cancel will be clearly outlined at the time of purchase.

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6. Your Account

You may be required to create an account to access and purchase from the Laguna Linens Store. You agree to provide accurate information and update us if any details change. You are responsible for maintaining the confidentiality of your account details, and for all activity under your account. We reserve the right to suspend or terminate your account at any time.

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7. Shipping and Returns

This section applies to physical goods purchased from the Laguna Linens Store, and supersedes any contrary terms in invoices or purchase orders.

• Shipping: We ship only within Australia. Shipping fees will be displayed before you confirm your order. We use third-party carriers, and delivery times are estimates only. Delays may occur, and we are not responsible for any loss or penalties due to late deliveries.

• Returns: Products can be returned within 30 days of purchase, provided they are in their original packaging and unused condition. Refunds are only offered for items that do not match their description. You must contact us to begin the return process, and we will provide return shipping instructions. Return shipping costs will be covered by us if the return is due to our error.
   

8. Sanctions and Export Policy

You may not use the Laguna Linens Store or purchase any products if you are located in a country or region under international sanctions or embargoes. We do not guarantee that the Laguna Linens Store or any of its products will comply with the laws of your location.
 

9. No Warranties

The Laguna Linens Store and its products are provided "as is" and "as available," without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose. We do not guarantee the accuracy of any content on the site, or that the site will be uninterrupted or error-free.
 

10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of the Laguna Linens Store. Our total liability to you, in any case, is limited to the amount you paid for the product or service in question in the three months prior to the claim.
 

11. Disputes

Any disputes arising from the use of the Laguna Linens Store or these Terms of Use will be governed by Australian Consumer law. Disputes will be resolved in the courts located in Queensland, Australia, unless the dispute concerns intellectual property, which may be resolved in a different jurisdiction.
 

12. Applicable Law

These Terms of Use are governed by the laws of Queensland, Australia, without regard to conflict-of-law principles. You consent to the jurisdiction of Queensland courts for the resolution of any disputes.

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13. Modification and Severability

We may modify these Terms of Use at any time. Any changes will take effect immediately after they are posted on our website. You can check the "Last Updated" date on the page to see when the Terms were last revised. If any provision of these Terms is found to be invalid, the remaining provisions will still apply.

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14. Contact Info.

Laguna Linens
sales@lagunalinens.com.au
www.lagunalinens.com.au/contact
Phone: 0402 977 098
Website: [insert website URL]

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Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more. 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.